about us

Platinum Furniture Removals

Relocation is never an easy job. Packing of household and office furniture and shipping them to the new destination takes up the major proportion of the responsibility of relocation. You need experts to handle the job for you. There are many “fly-by-night” operators in this field too. They may offer cheap rates. You should plump for experience and quality of work rather than cost. Platinum Furniture Removals should be your automatic choice whenever you intend to relocate your furniture.

Factors leading to conception:

We are aware of the problems people face while transporting furniture. We have done adequate research in the matter. Based on the survey conducted, we have narrowed down on the difficulties people face, some of which are as below.

  • One of the main complaints is that the furniture removalists never turn up on time. You have to remind them on a frequent basis. They do not give much respect to punctuality.
  • Secondly, these people do not have adequate knowledge to handle expensive furniture items. They tend to damage them. This affects the appearance.
  • There are complaints that these removalists behave in a rude manner with the residents. This is a very important aspect. Moreover, there have been occasions of drug abuse among these workers. This makes them dangerous.

These factors prompt a loss of faith in the furniture removalists. We, “Platinum Furniture Removals,” are here to change everything. We are in this field since 2013 to ensure that you never face the constraints listed above. This is the main reason for our conception and the principal aim behind our existence today.

Our proposals to change the scene:

We have a strict recruitment policy in place. We ensure that we do character checks on every candidate we employ. We give great importance and emphasis to their experience. We insist that they should be having at least an experience of two years in this field.

We know the trauma associated with damaged furniture. We ensure regular training to our employees to remove furniture without causing the slightest damage.

We lay stress on punctuality. We ensure that our employees keep up the same at any cost. We have put in a system of email and text bookings. We confirm our commitment through these channels and ensure to honor them.

We have an effective consumer redressal system where you can register your complaints and suggestions. We have an effective mechanism in place to solve any issue to the best of your satisfaction.

Area of service:

We are a family oriented business from Australia, based in Brisbane. We are specialists in this field and primarily cater to areas around Brisbane, Sunshine Coast, and Gold Coast. In case you do not reside in these areas, we can still take up your orders provided we can load your goods and deliver it to the destination within one day.

Our company values:

These values are the four pillars of our strength.

  • Honesty
  • Integrity
  • Value
  • Commitment and Customer satisfaction

Clientele:

Our former clients include the Harcourts Real Estate, Bowmaker Real Estate, Disability Services Australia and more. Our team is an experienced one with a collective experience of over 12 years in the furniture removals industry.

Our Promise:

We believe that you should not face any stress in moving your furniture safely. Your satisfaction is our main concern. We value your referrals to help us grow in the industry.

When it comes to furniture removal, our motto is “Look No Further.”